Overview

This article will help you install TrustSpot on your 3DCart Store. 

If you're on the Premium Plan or higher, our team can perform the install for you at no additional cost. 

Connecting TrustSpot & 3DCart

The first step is to add TrustSpot into your 3DCart store. This requires copying & pasting a few items of code into your store, which is mentioned below. 

Note:  You will need to be logged into your TrustSpot account and within the Integrations > 3DCart area, to obtain the code to paste into your 3DCart Store.

Step 1:  Add TrustSpot Rest API

Within your 3DCart store, you will need to do the following: 

  • Click Modules 
  • Type in "rest" in the search bar at the top 
  • Click "Settings" for the REST API item

Once within the REST API Apps area, the next step is to add TrustSpot: 

  • Click Add, on the top right
  • Enter in your Public Key.  You can obtain this from the 3DCart Integrations area in TrustSpot, labeled "Public Key
  • Once entered, click Save

You should now see TrustSpot listed under Application Name.

Step 2:  Add TrustSpot - Order New Webhook URL to 3DCart

Within your 3DCart store, you will need to do the following: 

  • Click Modules 
  • Type in "webhooks" in the search bar at the top 
  • Click "Settings" for the Webhooks item

Once within the Webhooks area, the next step is to add TrustSpot: 

  • Click Add Webhook, on the top right
  • Enter in the Webhook URL for "Order New".  You can obtain this from the 3DCart Integrations area in TrustSpot, labeled "Order New Webhook URL".
  • For the Webhook name enter:   TrustSpot Order New
  • For the Format set to: JSON
  • For the Event set to:  Order New
  • Make sure the checkbox is selected "Enabled"
  • Once you're all set click "Save" on the top right

Step 3:  Add TrustSpot - Order Status Change URL to 3DCart

Within your 3DCart store, you will need to do the following: 

  • Click Modules 
  • Type in "webhooks" in the search bar at the top 
  • Click "Settings" for the Webhooks item

Once within the Webhooks area, the next step is to add TrustSpot: 

  • Click Add Webhook, on the top right
  • Enter in the Webhook URL for "Order Status Change".  You can obtain this from the 3DCart Integrations area in TrustSpot, labeled "Order Status Change Webhook URL".
  • For the Webhook name enter:   TrustSpot Order Status Change
  • For the Format set to: JSON
  • For the Event set to:  Order Status Change
  • Make sure the checkbox is selected "Enabled"
  • Once you're all set click "Save" on the top right

After you're finished adding both Webhooks, you should see the following under the Webhooks > Settings page.

Step 4:  Set Order Status & Secure URL

The last step of the integration is to set your order status and to copy & paste your Secure URL into TrustSpot. The following items need to be configured from within your TrustSpot account under: Integrations > 3DCart. 

The Order Status can be set to: 

  • Shipped
  • New

When an order is set to this status, the data is sent to TrustSpot to begin the review process once your send delay is met. 

The Secure URL is your store URL including the "https", the URL should look like this: 

https://your_store_name.3dcartstores.com

Once that's done, click on "Save Settings", and you're done! 

Have a question or need support on this integration? 

Please contact our support team from here.

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