Since 2014 we've made it our mission to help businesses collect user generated content from their customers. Part of that mission is coming up with exciting and fun ways to incentive users to want to leave a review. 

Research has shown that by simply offering a coupon or even doing some sort of random giveaway can increase response rates as high as double digit additional responses. 

With TrustSpot we currently have our iPad Mini Giveaway, and it's pretty sweet. This document walks you through how it works and what to be aware of. 

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Every month TrustSpot will automatically select 5 random reviewers and send them an email to collect their information to send out a iPad Mini. The 5 random reviewers are selected from all customers that leave reviews for TrustSpot for that month. 

Details

  • This is for the iPad Mini 4 (128GB - WiFi) version
  • Customers can select between : Silver, Gold or Space Gray (colors) 
  • Shipping is Free in the United States, for customers outside the United States, there will be a $10 shipping fee to cover the cost of international shipping. 

Advertising
There are no limitations on how you can advertise this giveaway to your customers, except for the following:

  • You cannot tell users to leave you a 5 star review in exchange for an iPad Mini, since that wouldn't be ethical. We want every user to be eligible to leave a review so its honest and more fair that way. 


We recommend adding a notice to your subject lines, example: "Tells us what you thought about X product and win a iPad Mini", in addition to text within the body of your emails.

Support
If customers have any questions regarding shipping and/or delivery we recommend they contact the shipping carrier directly (USPS or Fedex).

Questions?
Please free to contact our support team at = support@trustspot.io

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