At TrustSpot there are 2 different types of reviews that we help customers collect & display on their site: 

  • Company Reviews  
  • Product Reviews

The difference is, Company Reviews are meant to be about your brand, the customer's experience, shipping, and more generalized language to speak about your company as a whole. 

While Product Reviews are about the customer reviewing a specific product after purchase.  


Our API documentation is split into 2 components: 

  1. GET = Pull review content onto your site for use on your site anyway you see fit. Some examples include: Custom review displays, search results, and data analytics.
  2. POST = Send the customer's information to TrustSpot in order to later trigger a review request to be send to them (based on your automatic email settings). 

To utilize TrustSpot's API, you will need to know your:

  • Merchant ID
  • Auth Key
  • Secret Code

All of which are available within your Account Settings area. 


Pricing Plans

The Company "POST" API is available starting on the Startup Plan, while the Product "POST" API is available starting on the Growth Plan. This is because our Product Reviews feature starts on the Growth Plan. 

In addition the Display API "GET" is available for both review types starting on the Premium Plan. 

Request API Access

If you'd like to start using our API, please contact our support team via Live Chat (bottom right of the site) or by emailing us at:  support@trustspot.io , and we will respond within 24 hours with the API documentation.

If you have any questions on this article or the API in general, please reach out to our support team.

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