Klaviyo Integration | TrustSpot Help Center

Overview

This article will help you connect TrustSpot to your Klaviyo account in order to send customer event data.

By sending your customer event data to Klaviyo you can start to build custom segments of customers and automate post-review communication.

If you're not using Klaviyo, learn more here.

Supported Events

We currently send the following data events to Klaviyo, along with their relevant information.

Submitted Company Review
Submitted Product Review
Submitted Experience Survey
Uploaded Company Photo
Uploaded Product Photo
Uploaded Video
Asked a Question
Answered a Question

This data can be seen in 2 places:

Within each customer profile, under the "Metrics" area.
Within the Create segment area, under the "has" drop down where an action is defined.

Connect TrustSpot to Klaviyo

Within your TrustSpot Account, click on: Site Integrations > Klaviyo

Once on the Klaviyo page enter in your Private API Key, than click Save Settings.

That's it, you're done!

How to find your Private API Key

Within your Klaviyo account, click on the following items to find your Private API Key:

Click Account (top right drop down)
Click Settings
Click API Keys
The Private API Key should be at the bottom. If you do not have a Private API Key, click "Create API Key"

Data Points

For each of the supported events sent to Klaviyo, the type of data points differs slightly. Below is a list of all data points we send to Klaviyo, broken down by each event.

A. Submitted Product Review