This article will help you install TrustSpot on your Blueprint-Based Themes with BigCommerce. 

If you get stuck at any point, feel free to jump on chat and one of our team members will help in getting the code installed. You can also email us at: support@trustspot.io

Note for Stencil Users: If you are using a Stencil theme, please see our instructions here. 

Step 1: Disabling the Built-in Reviews System and Review Requests

  • Log in to your BigCommerce Admin page.
  • Click Advanced Settings.
  • Click Comments.
  • Click Built-in.
  • Deselect the Product reviews checkbox.
  • Click Save

Step 2: Disabling the Built-in BigCommerce Review Requests Sent to Customers

  • Click Store Setup.
  • Click Store Settings.
  • Click Miscellaneous.
  • Deselect the Product Review Emails checkbox.
  • Click Save

Step 3: Installing the TrustSpot Reviews App

  • Click Apps
  • Click Marketplace
  • Search for TrustSpot in the search box
  • Click the TrustSpot Reviews app
  • Click Install
  • Click Confirm (This action creates a TrustSpot account under your store email address. Once the installation is completed, the TrustSpot admin will open within the BigCommerce site.)

Step 4: ADD THE CORE JS LIBRARY

Within your TrustSpot account, go to Site Integrations > BigCommerce > Step 1. For this step you need to copy the script in the text field and paste it into your theme design. For Blueprint templates, you need to go to Design > My Themes > Edit HTML & CSS, and go to HTMLHEAD.html on the top left. 

Once you're in this area you need to paste the script code at the bottom of the template, just above </head>. 

Step 5: ADD THE PRODUCT REVIEW WIDGET

Now you need to navigate to the ProductDetails.html page available on the left panel. Copy and Paste the code at the bottom of the page. 

Step 6: ADD INLINE STAR RATINGS

The last step is optional if you want to add inline star ratings to your category pages. 

To place on your category pages, go to: CategoryProductsItem.html and paste the code. 

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