This article will help you install TrustSpot on your Neto based store.

If you get stuck at any point, feel free to jump on Live Chat and one of our team members will provide guidance in getting the code installed. You can also email us at: support@trustspot.io

This article is broken down into several areas:

  • Connect TrustSpot to your store
  • Add the TrustSpot JS
  • Add the Reviews Widget
  • Add the Inline Stars
  • Export your current Neto Reviews & Import into TrustSpot

Step 1: Connect TrustSpot to your store

This step goes over configuring the integration settings within your TrustSpot account in order to pull orders from your Neto store. From your TrustSpot account:

  • Click Site Integrations
  • Click Neto

You will now be asked to fill in 3 fields:

  • Neto Username 
  • Neto API Key
  • Order Status Trigger

The Neto API Key can be found by doing the following from the Neto account:

  • Click Settings & tools
  • Click All Settings & Tools
  • In the search field, type in:   api settings
  • Click API Settings
  • Within the API Settings page, you will find your Neto API key:

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Step 2: Add the TrustSpot JS

Now that your store is successfully connected to TrustSpot, the next step is to add the JS script to your site. This is required so that our content can load on your store. 

  • Click Settings & Tools
  • Click All Settings & Tools
  • In the search field, type in:  script
  • Click Custom Scripts
  • Click Add New 

Within the New Script area you'll need to add the following information:

  • Name:   TrustSpot
  • Status:   Active
  • Page Header:  
<link href="https://trustspot.io/index.php/api/pub/product_widget_css/XXXX/widget.css" rel="stylesheet" type="text/css"/><link rel="stylesheet" type="text/css" href="https://trustspot.io/assets/css/font-awesome.min.css"><script>trustspot_key='XXXXXXX';</script><script src="https://trustspot.io/assets/js/trustspot_product_reviews.js"></script>
  • Replace XXXX with your TS Merchant ID, found under: Account Settings
  • Replace the XXXXXXX with your TS API Key, founder under: Account Settings

Click Save.

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Step 3: Add the Reviews Widget

This adds the review widget to your product page in order to show off all of your review, photo and Q&A content. From the Neto backend, go to:

  • Click Settings & Tools
  • Click All Settings & Tools
  • In the search field, type in:   Webstore Templates
  • Click Webstore Templates

Within the File Manager, you will now need to locate the template and add in the Review Widget code from TrustSpot. The following image shows which file to edit:

Within the Product_information.template.html, you will need to paste in the below TrustSpot Review Widget code exactly where you'd like the review content to appear on the page. 

<div class="trustspot trustspot-main-widget"
data-product-sku="[@SKU@]"
data-name="[@name@]">
</div>

Click Save.

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Step 4: Add the Inline Stars

The next step of the install adds the inline stars to the top of your product page, near the price. You can of course place them anywhere you like, but this is the recommended area. 

Follow the steps in Step 3 to find the WebStore Templates area, for this step we are editing a different file shown below:

Within the buying_options.template.html, you will need to paste in the below TrustSpot Inline Stars code exactly where you'd like the star content to appear on the page. 

<div class="trustspot-inline-product" data-product-sku="[@SKU@]"></div>

 Click Save.

Step 5: (Optional) - Add the Category Stars

This step is optional because displaying category stars is not a required aspect of the integration but it is highly recommended. Follow the steps in Step 3 to find the WebStore Templates area, for this step we are editing a different file shown below:

Within the template.html, you will need to paste in the below TrustSpot Category Stars code exactly where you'd like the star content to appear on the page. 

<div class="trustspot-inline-category" data-product-sku="[@SKU@]"></div>

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Export your Existing Reviews & Import into TrustSpot

The last step of the process is exporting your current reviews from Neto and importing them into TrustSpot. 

  • Click on Settings & Tools
  • Click Export Data
  • Select Customers
  • On the next overlay you'll be able to select the boxes of which content to export, be sure to include:

  • Customer Name
  • Customer Email
  • Review Text
  • Review Stars (1-5)
  • Review Date
  • Product SKU
  • Product Name

Once you have this CSV export file, simply email it to the support team, and than we can process your import. 

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Have a question or need support on this integration? 

Please contact our support team from here.

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