This article will help you install TrustSpot on your Neto based store.
If you get stuck at any point, feel free to jump on Live Chat and one of our team members will provide guidance in getting the code installed. You can also email us at: support@trustspot.io
This article is broken down into several areas:
Connect TrustSpot to your store
Add the TrustSpot JS
Add the Reviews Widget
Add the Inline Stars
Export your current Neto Reviews & Import into TrustSpot
Step 1: Connect TrustSpot to your store
This step goes over configuring the integration settings within your TrustSpot account in order to pull orders from your Neto store. From your TrustSpot account:
Click Site Integrations
Click Neto
You will now be asked to fill in 3 fields:
Neto Username
Neto API Key
Order Status Trigger
The next step of connecting TrustSpot with Neto is using a direct approach.
Direct Approach:
The Neto API Key can be generated by doing the following from the Neto account:
Click Settings & tools
Click Staff users
Click the Edit button for the user who is the admin for the TrustSpot account
Click Regenerate to generate an API key
Place the username and API Key generated into TrustSpot and click the Save Settings button
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Step 2: Add the TrustSpot JS
Now that your store is successfully connected to TrustSpot, the next step is to add the JS script to your site. This is required so that our content can load on your store.
Click Settings & Tools
Click All Settings & Tools
In the search field, type in: script
Click Custom Scripts
Click Add New
Within the New Script area you'll need to add the following information:
Name: TrustSpot
Status: Active
Page Header:
<link href="https://trustspot.io/index.php/api/pub/product_widget_css/YYYY/widget.css" rel="stylesheet" type="text/css"/>
<script>trustspot_key='XXXX';</script>
<script src="https://trustspot.io/assets/js/trustspot_product_reviews.js"></script>
Replace YYYY with your TS Merchant ID, found under: Account Settings
Replace the XXXX with your TS API Key, founder under: Account Settings
Click Save.
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Step 3: Add the Reviews Widget
This adds the review widget to your product page in order to show off all of your review, photo and Q&A content. From the Neto backend, go to:
Click Settings & Tools
Click All Settings & Tools
In the search field, type in: Webstore Templates
Click Webstore Templates
Within the File Manager, you will now need to locate the template and add in the Review Widget code from TrustSpot. The following image shows which file to edit:
Within the Product_information.template.html, you will need to paste in the below TrustSpot Review Widget code exactly where you'd like the review content to appear on the page.
<div class="trustspot trustspot-main-widget"
data-product-sku="[@SKU@]"
data-name="[@name@]">
</div>
Click Save.
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Step 4: Add the Inline Stars
The next step of the install adds the inline stars to the top of your product page, near the price. You can of course place them anywhere you like, but this is the recommended area.
Follow the steps in Step 3 to find the WebStore Templates area, for this step we are editing a different file shown below:
Within the buying_options.template.html, you will need to paste in the below TrustSpot Inline Stars code exactly where you'd like the star content to appear on the page.
<div class="trustspot-inline-product" data-product-sku="[@SKU@]"></div>
Click Save.
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Step 5: (Optional) - Add the Category Stars
This step is optional because displaying category stars is not a required aspect of the integration but it is highly recommended. Follow the steps in Step 3 to find the WebStore Templates area, for this step we are editing a different file shown below:
Within the template.html, you will need to paste in the below TrustSpot Category Stars code exactly where you'd like the star content to appear on the page.
<div class="trustspot-inline-category" data-product-sku="[@SKU@]"></div>
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Export your Existing Reviews & Import into TrustSpot
The last step of the process is exporting your current reviews from Neto and importing them into TrustSpot.
Click on Settings & Tools
Click Export Data
Select Customers
On the next overlay you'll be able to select the boxes of which content to export, be sure to include:
Customer Name
Customer Email
Review Text
Review Stars (1-5)
Review Date
Product SKU
Product Name
Once you have this CSV export file, simply email it to the support team, and than we can process your import.
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Have a question or need support on this integration?
Please contact our support team via our live chat or support@trustspot.io.