Prestashop Installation

Learn how to install & configure TrustSpot for your Prestashop store.

Beth avatar
Written by Beth
Updated over a week ago

This article will help you install TrustSpot on your Prestashop Store.

If you get stuck at any point, feel free to jump on Live Chat and one of our team members will provide guidance in getting the code installed. You can also email us at:

Note:  TrustSpot supports both:  1.4 / 1.5 / 1.6 and 1.7

Installing TrustSpot to your Store

Step 1:  Visit the Integrations Tab on the menu within your TrustSpot Account and select Prestashop. We have 2 listings:  1.4/5/6 or 1.7.

Step 2: Download the Prestashop plugin to your computer. 

Step 3: Within your Prestashop backend, go to:

  • IMPROVE > Modules

  • Upload a Module, and select the TrustSpot plugin that you downloaded above.

After you've successfully installed TrustSpot to your Prestashop store, the next step is to configure your credentials and settings

Connecting your plugin to TrustSpot

Step 4: From within your Prestashop backend, go to:

  • IMPROVE > Modules

  • Installed Modules, and select TrustSpot > Configure

Step 5: Enter in your Account Email, TrustSpot API Key & Secret Key and than click the Save button. 

To obtain your API Key and Secret Key from TrustSpot, click on the "Account Settings" link on the top right of your TrustSpot Account. Once on that page, scroll down to view your API Key and Secret Key. 

Once the above Keys are saved, you can than configure your options.

Configuring your plugin settings

Below the credentials area, are all of your settings for the TrustSpot plugin. 

Note: The following settings are for Product Reviews Only, which begin on our Growth Plan

Order Status:

When an order is set to this order status, the information will be sent to TrustSpot, in order to start the review request process. The review request will than be sent to the customer based on your settings under the "automatic email settings" portion of your TrustSpot account. 

Show Mini Stars on Category Pages

If you'd like to show stars under products on your category pages, enable this option. 

Show Mini Stars on Product Pages

If you'd like to show stars under the product name on the product pages, enable this option. 

Widget Location

TrustSpot uses this setting to determine where to place your product review widget. If it doesn't show up right away - don't worry! Our team is standing by to help with any template questions.

Have a question or need support on this integration? 

Please contact our support team via our live chat or

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