Collect more content per order with our Experience Survey triggers. Trigger an Experience Survey when a Product Review request is sent or schedule it to send after the Product Review is received. Or replace the Product Review request with an Experience Survey.

Product Review Trigger Types

Trigger Type

What it is

Instead of Product Review request

Replaces the Product Review request. Customize the Experience Survey send delay.

Additional Product Review request

Send the Experience Survey along with the Product Review request. Customize the Experience Survey send delay.

Product Review Followup

Send the Experience Survey after the Product Review is received from the customer.

Company Review Trigger Types

Trigger Type

What it is

Instead of Company Review request

Replaces the Product Review request. Customize the Experience Survey send delay.

Additional Company Review request

Send the Experience Survey along with the Product Review request. Customize the Experience Survey send delay.

Company Review Followup

Send the Experience Survey after the Company Review is received from the customer. Customize the Experience Survey send delay.

Here's a short video explaining the Experience Survey Triggers and their use-cases.

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