What is a QR code?

  • QR stands for "Quick Response" and allow users to access information instantly.

  • A QR code is a type of barcode that can be read easily by a digital device and which stores information as a series of pixels in a square-shaped grid.

Why use a QR Code with Experience Surveys?

  • Most smartphone cameras can scan a QR code and allow users to follow the QR code's link

  • The QR code links directly to the URL in your collector

  • You can use the QR code in marketing materials to link directly to an Experience Survey

  • The QR code can be added to printed materials such as stickers and packaging inserts to collect customer feedback

How do I generate a QR code for my Experience Survey?

  • From within the Experience Survey system, go to the General settings tab of your collector.

  • Located directly below your collector is a button "generate QR code".

  • Click the button and download. You are done!


More information on creating an Experience Survey can be found here. Have a question about QR codes or Experience Surveys? Please contact our support team via the Live Chat icon on the bottom right or via email at support@trustspot.io.

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