The Products Management feature is available starting on our Growth Plan.

Overview

The Products screen is a way for you to keep a better handle on product information that flows into TrustSpot whenever a user interacts with your website. The Products screen is not only meant to show you the information that exists within TrustSpot, but also allows you to perform additional tasks such as: tagging, grouping and editing. 

This article serves as an overview of what the products screen is for and the basic types of interactions you can perform. 

Accessing the Products Screen

  1. Login to your TrustSpot account
  2. Click on the Product Reviews Tab
  3. Click on Products

How are Products added to TrustSpot

Once you install the TrustSpot review widget to your store, either by using one of our eCommerce Plugins or via an API, product information is automatically added into TrustSpot whenever an order occurs on your store. This process allows us to always have the most up to date information and to ensure customer's are sent the right information for the product. 

Additional actions

Since products are automatically added to TrustSpot upon order completion, you will typically not need to Add Products manually to the system. This feature is typically used for new product page testing (development purposes) OR for adding a new product to use for your Bulk Invite Customers area. 

Similarly, the "Select > Edit" function is really only used for the two examples provided above, since product information is synced automatically. 

Beyond the actions shown here, we also have several others including: 

Product Blacklist
Product Groups

Have a question or need support on this feature? 

Please contact our support team from here.

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