Visual Moderation makes it easy to discover all of your Photos, Videos and Instagram content in a dedicated area. Add visual tags to submissions in order to build custom displays on your website and post visual content to social media.
The Visual Moderation feature is available on all plans, but not all functionality is available. Features such as Visual Tags, Experience Surveys and Tag Management are available beginning on our Enterprise Plan.
Getting started with Visual Moderation
Whenever a new Photo, Video or Instagram Photo is added into your account, that content will also live within the Visual Moderation area. The purpose of this page, is to allow you to only see visual content, and have more flexibility with filtering, tagging and social sharing.
You can access Visual Moderation from three menus (content is the same on all):
Product Reviews > Visual Moderation
Company Reviews>Visual Moderation
Experience Surveys > Visual Moderation
Once you're within Visual Moderation, there are a few things to interact with your content.
Publish & un-publish content in 1-click
Social Share to Facebook, Instagram, Twitter or Linkedin
Search & Filter to find results faster
Add Visual Tags
Publish & Un-Publish Content
Under each photo is an arrow icon. When the arrow is red, this indicates that the status of the photo is published and the available action is to un-publish it.
A green arrow indicates that the photo is un-published and the available action is to publish the photo by clicking on the arrow.
Social media icons for Facebook, Instagram, Twitter, and Linkedin are located under each photo
Select the platform you want to share your photo to
Customize your post
Select the "post now" or schedule for later. If you select "schedule for later" a calendar pop-up will allow you to select the desired date for your post.
More information on Social Sharing can be found here
Select the star icon under photos to mark your favorite visual content.
Use the "favorited" filter to quickly access your favorite photos
Clicking the paintbrush icon in the lower right hand corner of each photo will take you to our Photo Studio.
More information on Photo Studio can be found here.
What are Visual Tags, and why are they so important?
Visual Tags are a concept in TrustSpot, of allowing you to add a customized piece of text to any Photo or Video. By doing so, you now have the flexibility to create custom visual carousels & galleries driven by that tag, in addition to the ability to add advanced filtering options (based on tags) to your gallery.
To add a Visual Tag, simply do the following:
Click on any Photo or Video
Scroll down on the right side, and add or select a tag to add to this item
Example of using Visual Tags
Let's say for example you have 50 photos & videos, and you want to build a visual carousel on your website only showing content from the beach. You would simply tag each of your beach photos or videos with the tag "beach" from visual moderation.
Next, you would go to:
Trust Elements > Visual Carousel
Select the option called "Limit carousel content based on tags"
Select the "beach" tag you created earlier
Now when you save this visual carousel, only photos & videos with your tag will display in the carousel.
By utilizing Visual Tags, you can create truly immersive experiences for your customers.
Learn more about our advanced visual capabilities
If you enjoyed learning about Visual Tags, and how they can help you create completely immersive experiences for your customers, we recommend to check out the following guides as well:
Have a question about Visual Moderation?
Please contact our support team via the Live Chat icon on the bottom right or contact us at firstname.lastname@example.org.